“What really distinguishes Noto is their exceptional degree of customer support. Since day one, their team has gone that extra mile—not just responding to questions promptly and comprehensively, but being proactive about anticipating needs I hadn't even fully articulated myself yet. From getting features to fit my business more tightly to fitting in last-minute requests with amazing responsiveness, the support has been customized, proactive, and genuinely invested in my success. Noto doesn't just provide a platform—Noto provides a partnership.”
— Kate Fisher, Owner of Kate Fisher Tutoring and National Test Prep Association Member
At a Glance
NYC based tutoring center
15+ hours per week saved in admin time
$3,000 saved per month in credit card fees
Consolidation of all tools into one core system
About Kate Fisher Tutoring
Kate Fisher Tutoring is a hybrid in person and online tutoring business based in NYC. Growing quickly, the organization needed a modern solution to manage enrollment, scheduling, billing, and communication.
Industry: Tutoring / Test Prep / College Essays
Size: 10+ staff, 100+ active students
Location: Based in New York, New York, Active Worldwide
The Challenge
Before adopting Noto, Kate had many manual processes:
Billing and tracking down payments from families
Logging and calculating staff payroll
Scattered records of attendance and notes
Consolidating payment records across multiple platforms
These processes were time-consuming, and error-prone. Kate often spent hours reconciling records, managing client information across tools, and chasing payments.
The Solution
Kate Fisher Tutoring turned to Noto to unify its operations under one integrated platform.
Noto Auto-Billing to automatically charge families on the desired cadence
Noto Forms for intaking new leads
Noto CRM for lead tracking and communication
Noto Scheduling & Billing to manage enrollment, sessions, and payments
Automated Reminders & Notifications to reduce no-shows and late payments
The result was a single source of truth for the business, where staff could manage every aspect of the customer journey without switching tools.
"Payroll/billing used to take me 2 hours every Monday. It took me 7 minutes today."
— Kate Fisher, Owner of Kate Fisher Tutoring and National Test Prep Association Board Member
The Results
One integrated platform replacing 3 systems
Faster payment collection due to auto-billing
Fewer dropped leads through an automated CRM pipeline
No manual data entry between systems
Faster response times to families, leading to better retention and referrals
