At a Glance
Inspirica is an elite NYC based tutoring business
Noto replaced a system Inspirica acquired called HiClark
Improved operational margins by 15%
Eliminated 20+ hours of weekly admin work
Implemented new auto-billing system
About Inspirica
Inspirica, an elite New York–based tutoring cooperative, is recognized for employing some of the most accomplished tutors in the world and is operated by EdTech pioneer John Katzman. Despite its scale and prestige, the organization had been operating on outdated systems and infrastructure, making modernization essential.
Industry: Tutoring / Test Prep / College Essays
Size: 20+ staff, 400+ active students
Location: Based in New York, New York, Active Worldwide
The Challenge
Before adopting Noto, Inspirica relied on a patchwork of systems:
HiClark, a tutoring platform later acquired by Noto in 2024
Multiple Google Sheets for operations and record-keeping
A lack of ACH payment capability, limiting modern financial processing
Hubspot for outreach
This patchwork was expensive, time-consuming, and error-prone. Staff often spent hours reconciling records, managing client information across tools, and chasing payments.
The Solution
Inspirica turned to Noto to unify its operations under one integrated platform.
Auto-Billing – Automated payments that minimized time spent tracking down balances
CRM – A centralized system for managing and tracking prospective families
Scheduling & Billing – Streamlined tools to manage enrollment, sessions, and payments
Flexible Billing Plans – Adaptable structures to support a new three-hour package system
Automated Reminders & Notifications – Reduced no-shows and late payments through timely communication
The result was greater satisfaction among staff and families, along with significant savings of time and money that had previously slipped through the cracks.
The Results
One integrated platform replacing HiClark, a legacy tutoring software
15% improvement in operational margins
20+ hours of weekly administrative work eliminated
Happier staff and families through streamlined operations and reduced friction