“I have been using Noto now for the better part of a year, and I will tell you that it has had a huge effect on the efficiency and professionalism of my business. My admin staff is far more able to complete tasks in a quicker and more efficient manner. Parents love the parent portal which is very easy for them to navigate, make payments, contact teachers, etc. And the teachers are thrilled to easily manage their student attendance and their biweekly payroll information. Any time we have even the smallest glitch, Noto gets back to us in minutes with the fix!! God Bless NOTO, we don't know how we lived without it!!”
— Felicia Ruffman, Owner and Director of Yamaha Music Conservatory
At a Glance
Music school based in Fair Lawn, NJ
20+ hours per week saved in admin time
Grown 35% since onboarding onto Noto
3 new programs introduced due to freed time
About Yamaha Music Conservatory
Yamaha Music Conservatory is an in person music conservatory based in Fair Lawn, New Jersey. Growing quickly, and running on a handful of outdated tech solutions, YMC needed a new operating system to keep everything organized and stay on top of their operations.
Industry: Music School / Music Education
Size: 30+ staff, 325+ active students
Location: Based in Fair Lawn, NJ
The Challenge
Before adopting Noto, YMC had many manual processes:
Billing and tracking down payments from families
Logging and calculating staff payroll
Scattered records of attendance and notes
Consolidating payment records across multiple platforms
Double entry of staff and student information
These processes were time-consuming, and error-prone. Kate often spent hours reconciling records, managing client information across tools, and chasing payments.
The Solution
Yamaha Music Conservatory turned to Noto to unify and streamline its operations under one integrated platform.
Noto Auto Invoice to automatically create and send out invoices to families on the desired cadence
Noto Forms for intaking new leads and payment information
Noto CRM for lead tracking and communication
Noto Scheduling & Billing to manage enrollment, sessions, and makeups
Automated Reminders & Notifications to reduce no-shows and late payments
The result was a single source of truth for the business, where team member could manage every aspect of the customer journey without switching tools.
The Results
One integrated platform replacing 3 systems
Faster payment collection due to auto-billing
Fewer dropped interested families through an automated CRM pipeline
No manual data entry between systems
Faster response times to families, leading to better retention and referrals
Full Testimonial
I have been the owner/Director of my Conservatory for fifty years in Bergen County, NJ. Just celebrated the big 50! For the better part of those years, we were using an operating program called Studio Helper....which for the most part, was a lot less help than Hindrance! Whenever we had a question or problem, it was basically impossible to reach someone and so we would often give up and have to figure things out for ourselves. Then, approximately one year ago, NOTO came into our lives. AJ DING, the founder, found me and it was a match made in Heaven!!
Since then our systems are well honed and fine tuned. All of the functions that used to be tedious and very difficult to negotiate are streamlined and effective. Our teachers are thrilled that they have their payroll and schedule on their phones and my admin team gets better and better with each day as they learn from the NOTO masters. Any time we have even the smallest glitch, Noto gets back to us in minutes with the fix!! God Bless NOTO, we don't know how we lived without it!! GET NOTO
— Felicia Ruffman, Owner and Director of Yamaha Music Conservatory
